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Health insurance

Get quicker treatment when you need it most

New customers save up to £587 on average by switching*

  • We compare quotes from Bupa, AXA, Aviva and more

  • Get on-hand support from health insurance broker of the year, Assured Futures

*During August 2021, Assured Futures clients saved an average 23% (£587.45) by switching insurers via Assured Futures.  The average saving was £587.45 per year.  These figures are based on a review of 100 clients that switched in August 2021, to a comparable or better policy. 

What is health insurance?

Health insurance, also known as private medical insurance, is a policy that covers the cost of private healthcare. Depending on your level of cover, it can be used to pay for everything from private hospital stays to diagnostic procedures, surgery, physiotherapy and more.

You can take out health insurance for yourself, for you and a partner, for your child, or even for your whole family.

What affects the price of private health insurance?

What you pay depends on your personal circumstances and the protection you’re after. These things include:

  • Your age with the older you are, the more you’re likely to pay
  • Your level of cover, as policies that include unlimited access to both inpatient and outpatient care will set you back more than basic inpatient-only cover
  • Your location, if you live in London, for instance, your quotes are likely to be a little higher than other places
  • Your lifestyle, as engaging in risky behaviours like smoking, can edge up your premiums
  • Any pre-existing medical conditions you may have. When getting your quotes have your medical history to hand

What are the benefits of private healthcare?

Private healthcare comes with a range of benefits. By going private and depending on your cover level, you’ll usually be able to:

  • Avoid NHS waiting lists
  • Access drugs and therapies not available on the NHS
  • Get a faster diagnosis
  • Gain access to top specialists and consultants
  • Choose where and when you get treatment
  • Select your doctors
  • Stay in a private, en-suite room

How does health insurance work?

Health insurance works in the same way as any other insurance policy - you pay monthly or annually, and your insurer covers the cost of any treatment you need

There are two main elements to medical insurance:
treatment and diagnosis.

Treatment only cover is included with most policies. This protects you with cover for things like operations that you need to go into hospital for, or other treatment you receive while you’re there.

The diagnosis side of health insurance includes things like consultations with specialists, blood tests, MRIs and CTs that help to find out what’s wrong with you.

If you have treatment only cover, you’ll need to visit an NHS GP first for a diagnosis. Once you’re diagnosed, you can then be treated at a private facility.

If you have full or partial diagnosis cover, you can be diagnosed and treated privately.

Depending on your level of cover, your health insurance policy may cover just one aspect, or it may cover both.

What does private health insurance cover?

Health insurance covers the cost of any private healthcare you receive. But exactly what is covered depends on your policy.

Basic plans will cover you for things like operations and hospital stays, while more comprehensive private health insurance plans will cover whatever you need, from long-term cancer care to tests to find out what’s wrong with you.

We compare three tiers of cover to find the best deal for you:

  • Basic - treatment only
  • Medium - treatment and limited diagnosis
  • Comprehensive - treatment and full diagnosis

Basic or treatment only covers the cost of any treatment you need while you’re in hospital, as well as the cost of your stay. Any testing you need will not be covered. You can still have tests done on the NHS, but private diagnosis and outpatient care, including things like consultations with specialists, will not be paid for.

Medium or treatment and limited diagnosis covers treatment, as well as some diagnostic testing. This can include blood tests at private hospitals, consultations with specialists and things like MRIs. These will usually be done quicker than they would be on the NHS. You’ll normally be given a set amount of cover for these tests, for example, £1000 worth over the course of a year.

Comprehensive or treatment and full diagnosis covers all your treatment, including any diagnostic testing you undergo at private facilities. Additional support like mental health care, physiotherapy and full dental work may also be covered.

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What else can private health insurance cover?

Some private medical insurance policies will give you access to extra features on top of your treatment or diagnosis cover.

These can include:

  • Virtual GP appointments that give you 24/7 access to a GP from the comfort of your own home
  • Complementary therapies including physiotherapy, osteopathy or chiropractic care
  • Mental health support lead by a GP, or via a 24/7 mental health helpline that you can access as and when you need it
  • Dental and optical cover that either pays for your care in full, or reimburses you up to a set limit if you need to pay for a visit
  • NHS cashback that allows you to claim back cash if you choose to undergo treatment in an NHS setting

These extra features could be included free of charge, but some policies may ask you to pay a little towards them. Check your health insurance policy details to see what’s included in your cover.

I already have health insurance, can I switch insurers?

Yes. If you’ve held a health insurance policy for 12 months or more, switching cover is an option for you. If you’d like to move to a different insurer, you have two options:

  • Switch policy
  • Start a new policy

Switch policies. This means you can transfer your current policy to a new insurer, without a break in cover. Depending on the condition, your policy may continue to cover previous conditions under your new insurer. If you want to explore transferring any conditions, you'll need to answer any applicable questions during the switch process. 

To switch insurers you’ll need to provide some extra information, such as your medical history. This will determine if the policy is right for you and if the insurer will accept the cover, including any existing conditions and exclusions.

The benefits of switching are:

  • Cheaper insurance could be available.
  • Access new products in the market.
  • Tailored cover for your current needs.
  • No break in cover. There may be a gap in cover if you start a new policy.

Start a new policy, also known as a moratorium policy. This means you end your previous cover and start a brand new policy. If you start a new policy, any medical conditions you’ve had in the past 5 years will be excluded until you’ve spent 2 years free of symptoms, treatment, medication or advice for that condition.

How do I switch my policy to a new insurer?

There are two ways to switch cover:

1. Get a quote through Confused.com and you’ll be able to select ‘switch policy’. You can then apply online by answering the insurer-specific application questions. The answers on the application may change the price of your insurance and Assured Futures might need to call you to discuss the application in more detail.

2. Call Assured Futures on 0808 1000 338 and speak to their dedicated team of health advisers. They’ll be able to take your details over the phone and offer you a policy that meets your needs and your budget.

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What our health insurance expert says

The high demand on the NHS can make it tricky to get the treatment you need when you need it. With shorter waiting lists and more control over when and where you’re treated, private healthcare lets you take control of your treatment. And health insurance can help you fund it.
Jac Morris signature

Jac Morris

Confused.com Health Insurance Expert

Need more help?

How do I get the best deal on private health insurance?

If you already have medical insurance, changing insurance companies is the easiest way to save. In July 2020, new customers saved £587 on average2 when switching cover with Assured Futures. Compare quotes today to see if you could save.

If you’re new to health insurance, there’s a few easy ways to cut the cost of your policy:

  • Add an excess to cut the cost of your premiums, the more you can afford the cheaper your policy will be
  • Look out for offers among your quotes, as providers may have sales on throughout the year
  • Ponder the perks as some policies come with extras like discount gym memberships
  • Get the right level of cover as you may not need the most comprehensive policy
  • Consider family health insurance to insure all your loved ones under one, cheaper policy

2 During August 2021, Assured Futures clients saved an average 23% (£587.45) by switching insurers via Assured Futures.  The average saving was £587.45 per year.  These figures are based on a review of 100 clients that switched in August 2021, to a comparable or better policy.

Can you get health insurance for pre-existing conditions?

Most private health insurance policies will not cover pre-existing conditions. These are normally health issues you’ve been treated for in the last five years, although some insurers may put a time limit at four years or less.

Asthma and diabetes are common examples of pre-existing conditions, and unless you’ve gone several years without being treated for them, they usually won’t be covered.

Chronic conditions are similar. These include things like high blood pressure, arthritis and diabetes that are likely to cause you issues for a long time. If you’ve recently received treatment for them, most insurers won’t cover you any further.

When getting a quote, have your medical history and details on any pre-existing conditions to hand to make it a bit easier.

What isn’t covered by health insurance?

While there’s a lot health insurance will cover, there are a few areas that your policy typically won’t cover.

These can include:

  • Organ transplants
  • Prescription drugs and dressings you receive as an outpatient
  • Illnesses developed due to drug abuse
  • Kidney dialysis
  • Experimental, unproven treatment or drugs
  • Cosmetic treatments
  • Routine pregnancy procedures
  • Mobility aids such as wheelchairs
  • Deliberately self-inflicted injuries
  • Infertility

Most of these will be covered by the NHS, but you may have to pay out of your own pocket if you want to be treated for them privately.

Does health insurance cover mental health treatment?

Basic health insurance policies usually won’t cover mental health care. More advanced policies that include full treatment and diagnosis cover will either cover mental health fully or provide this cover as an added extra. If it’s provided as an add-on, you may have to pay something towards it. Check your policy details to be sure.

Is there an age limit for health insurance?

You’ll need to be over 18 to take out a health insurance policy for yourself or your family. Children under 18 can still be covered via family health insurance cover, but the policy holder will need to be above the minimum age.

As for an upper age bracket, this will depend on your provider but most health insurance companies will cover you up to any age. Be prepared to pay more however, as the older you are, the higher your premiums are likely to be.

Does health insurance cover dental?

Dental insurance may be included in more advanced policies but is unlikely to be covered by basic ones. If it’s not included as part of your package, you may be able to access dental insurance as an added extra. Here, you’ll likely have to pay something towards the cover you receive, with your health insurance policy covering the rest.

How do I get a health insurance quote?

Getting a quote is easy. All you need to do is fill in the form. There we’ll ask you for information that could affect your cover price, these include:

  • Your age
  • Whether or not you smoke
  • Where you live
  • Your general wellbeing
  • Any pre-existing conditions you have

These will help determine whether you’ll be offered a quote, and how much you’re likely to pay for your health insurance.

Should I pay monthly or annually for my private health insurance?

Like with any insurance product, paying annually is often slightly cheaper than paying monthly. You’ll still enjoy the same level of private health insurance however you pay, so it’s simply a matter of finding what works best for you.

What is an excess in health insurance?

An excess is a fixed fee you pay towards the cost of any private healthcare treatment you claim for. You’ll arrange this with your insurer before taking out a policy. Typically, the higher the excess you’re willing to pay, the cheaper your premiums will be.

Do I need health insurance?

Whether you need private medical insurance depends on what you want from your healthcare. Many treatments are available free of charge on the NHS, but often require you to wait to access them. Due to a lower demand on private healthcare facilities, health insurance allows you to get a diagnosis quicker, and avoid waiting lists for the treatment you need. You may even be able to access therapies that the NHS can’t fund.

Take a look at the benefits of private health care on this page for a rundown of the perks of going private and consider whether they’re for you.

Will I need to have a medical to get private medical insurance?

No, you shouldn’t need to have a medical to get health insurance. You’ll normally just have to fill out a medical history form, and your provider will do the rest.

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The Confused.com medical insurance service is provided by Assured Futures Ltd of Hadley House, Endsleigh Park, Cheltenham, GL51 4AE Assured Futures Ltd registered in England & Wales company number 3040737. Authorised and regulated by the Financial Conduct Authority (FCA). Firm reference number 176392 as detailed on the Financial Services Register. Our service is free and compares a wide range of trusted household names. Confused.com is an intermediary and receives commission from Assured Futures Ltd which is based on a percentage of the total annual premium if you decide to buy through our website. We pride ourselves on impartiality on independence - therefore we don't promote any one insurance provider over another.